The client journey

Your financial situation is probably quite complicated. You might have lots of different sorts of investments, pension plans or insurance policies, all held for different reasons.

Everything is related; ‘holistic’ financial planning means looking at everything at the same time.

Because we take everything into consideration when we are looking at your situation, your financial plan can have lots of elements to it. It will typically incorporate tax planning, investment planning and retirement planning.

Our process

Your journey

Because we take everything into consideration when we are looking at your situation, your financial plan can have lots of elements to it. We follow a thorough six-step process in order to build your plan:

Information gathering

Before our exploratory meeting, we’ll ensure we gather the information needed to understand your current financial situation.

Exploratory meeting

The exploratory meeting is a chance for us to get to know each other. We’ll establish your current situation, needs and goals, and work out the best route to achieving your objectives.


We will then analyse your existing arrangements and establish their suitability in line with what we discussed in the exploratory meeting.

Financial plan

We will then put together your financial plan. We’ll recommend alternative financial solutions in order to get you on the right track to achieving your goals.


Once you’re happy with our recommendations, we’ll do the hard work for you; setting up the new arrangements and ensuring you have all the paperwork you need.


We review your finances and your financial plan with you every year, making adjustments as your situation changes.


A client since 2006

From Derby

“I have been a client of Chambers Smith Financial Planning for almost 14 years now and am so grateful for how they look after me and my finances. I trust Chambers Smith implicitly and seeing my Inheritance Tax liability fall year by year as a result of their planning means that I will recommend them until I run out of breath!”

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A client since 2016

From Matlock

“Chambers Smith Financial Planning are available at any time to discuss any detail on the investments, expressed in a way that is easily understood. The Trust has greatly benefitted from receiving this professional service which has been tailored to its own particular circumstances.”

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John and Tara

Clients since 2007

From Bakewell

“Over a period of 10 years, Chambers Smith helped us implement high-quality financial advice and planning to meet all our needs going forward. They haven’t stopped working on achieving the best possible outcomes for us. We are extremely happy with the service they have provided.”

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A client since 2006

From Ashbourne

“Chambers Smith has always been thorough and helpful. When my husband passed away in 2018, they proved themselves invaluable at an incredibly difficult time. Chambers Smith is not just a financial adviser – they truly care, and I have nothing but gratitude for their service.”

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A client since 2014

From Manchester

“Chambers Smith worked with me and my company in a way that no other adviser had done before. They looked at every detail, explained things in a clear manner, tailored all planning to my company’s exact needs and offered regular, ongoing reviews… we have been thrilled with the work”

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Get in touch

    Chambers Smith is authorised and regulated by the Financial Conduct Authority. You can find Chambers Smith on the FCA register by clicking here. Under reference 488279. Registered in England & Wales. Company number: 06674780. Registered Office: 2 Cheapside, Derby, England, DE1 1BR.

    The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details can be found by clicking here.

    The guidance and/or advice contained in this website is subject to the UK regulatory regime and is therefore restricted to consumers based in the UK. The FCA does not regulate tax or estate planning.